When should I replace my Gloves?

Question:  Do I need to moisten my hands prior to using the gloves when zapping?  Also, my gloves have stretched out a bit since I purchased them.  Are they still good or do they need to be replaced?  How would I know if they weren’t working any more?  EGC...

I dropped my Zapper and it stopped working

Question:  I bought an Auto Zap 5 some time ago. I think it was the first time I used it, I dropped the little Auto Zap box and it has not worked since. I need to have it fixed as I am battling parasites. What do I do. I literally used it once? Answer: It sounds like...

My Zapper doesn’t work any more

Question:  Hi,  I have purchased a Zapper (AutoZap 5 Zappicator combo) a few years ago.  The zapper doesn’t work any more.  I am not able to turn it on.  Of course I tried changing the batteries, using different type of batteries but unfortunately the zapper...

My AutoZap 5 is intermittent, can you help?

Question:  I purchased auto zap five over 5 years ago I think. But my auto zap five has been malfunctioning the last few months. Sometimes it comes on and sometimes it doesn’t. May I have it repaired.?  SL Answer:  Hi, no worries, we’ll get you zapping...
The AutoZap 5 Green light is not lighting up

The AutoZap 5 Green light is not lighting up

The green Sense-Alert light on the zapper is the contact light. That means that if your zapper has a bright green light, you have a good contact with your zapper. If the green light does not light up, then you may have a faulty or broken wire, insufficient moisture in...
Zapper Wires are Broken

Zapper Wires are Broken

The wire harness for the AutoZap 5 zapper is working intermittently. It seems to be in the wire itself, not the alligator connectors. Please advise how to buy another set of wires. –G. Dear G, We include a spare harness in the box with every zapper. Simply twist...