Question:  I’ve changed the batteries several times and it always works fine. The low battery beep did not activate this time. I replaced the batteries, but the unit will not power up. I even put the old batteries back in, and still nothing.

Answer:  No worries! Your AutoZap 5 is extremely rugged and there’s an easy solution to the problem you described. Your zapper may need its microprocessor reset so the new batteries can work.

Please follow along with this video to replace the batteries. The video covers nearly every battery-related problem we’ve encountered in the last 10 years. If that doesn’t fix it, let us know and we’ll take the next steps to get you zapping again ASAP!

The BestZapper support team